+39 3283135939
Viale Rinascimento, 131
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Here you will find answers from airport transportation to our pet policy to purchasing tickets for local tours and attractions.

If your question is still unanswered after reading through the FAQs, please feel free to contact us.

How much is the daily BnB charge and what does it include?

The daily suites charge is €35 (plus tax) which will be charged to your room rate per room, per night and includes:

* Premium WiFi access throughout the resort and public areas (excluding meeting space).
* Bike rentals (based on availability)
* Unlimited access to in-room local and toll free calls

What are your check in/check out times?

Check out time is: 11h. Check in time is: 16h (a 10€ fee for check-in after 20h)

Are pets allowed?

Service animals are welcome in any room, however regular pets are only allowed in the King Suite (10€ / day additional fee for your pet). There is a 150€ deposit for bringing your pet to the BnB.

Is smoking allowed in the rooms? On the property?

Dreamfish Luxury Suites is a smoke-free environment. There is no smoking allowed in guest rooms or inside the BnB. Designated outdoor smoking areas are available.

What is your credit card deposit policy?

A credit card is required for all reservations and the entire reservation amount is paid upfront. 100% refund is only available if cancelling the booking 1 month in advance.

How long does it take for a hold authorization on my debit or credit card to be released?

Holds on a debit or credit card are typically released anywhere from one to 7-10 days after the transaction date, depending on your bank’s policy.

Holds on credit card and debit cards issued by a foreign bank may last as long as 21 days. Please contact your financial institution on their policy.

Is there transportation to/from the airport?

Transportation provides Charter Rates including:
Motor Coach, Limousines, 11-Passenger Vans and 25-Person Mini Bus.

Dreamfish also offers shuttle transportation from Linate and Ancona International Airport.
Dreamfish shuttle transportation is a shared riding service and the pricing is based on per person. Taxi services are available, as well.

To make reservations with either the Dreamfish Luxury Vehicle or the Airport Shuttle Shared Ride Service, please call: +393472151170.

Approximate pricing from Linate International Airport:*

Shuttle – Per Adult, €22/One Way or €36/Round Trip; Per Child, €18/One Way or €36/Round Trip
TAXI – Minimum €70/One Way Town Car – €85/One Way or €155/Round Trip
SUVs and Vans – €103/One Way or €173/Round Trip
Limousine Transportation – Minimum €170/One Way

*Prices do not include driver gratuity, however, customary gratuities can be added.

Do you provide transportation to the Local Attractions?

Yes, we do.
Enjoy our complimentary private luxury motor coach transportation directly from Dreamfish Luxury Suites to the neighboring attractions.

* Please be advised that the shuttle service runs during regularly scheduled park hours only and is subject to change without prior notice *

Is complimentary shuttle service provided to the outlet malls?

We currently do not provide complimentary shuttle service to the outlet malls. However, if you require transportation, our front desk will be pleased to assist you with scheduling private transportation to the outlet malls.

What are your parking fees?

Available upon request and based on limited availability. There is a 12€ / day fee.

How can I purchase tour guides tickets?

At the Front Desk, we gladly provide you with local sightseeing and tour guides information.

Do you have a lost and found? How can I report a missing item?

Yes, we do.

All abandoned personal property is reported is brought to our Lost and Found.

To report a loss, please call Lost and Found at +393472151170.

How may I contact your billing department by telephone?

Our billing department may be reached by calling +393472151170 - Monday through Friday, 9h – 17h CET.